Social media can be a great marketing tool but what happens when you receive negative comments from customers? It is very easy for customers to leave feedback on social networks and review sites and, the popularity of smartphones means they can happen instantly. It’s important to have an idea of how to deal with negative [...]
edagoodman: Thx to @BiziTrading @FandC_Cambridge @YCMobiles @RetailDataP @TheDigitalPost @JustWillsCambs @simonshieldcars @AspirationEurop for the RTs 1 week ago
TheDigitalPost: @wilsy_ Hi Ryan, please see our website for a quote and we collect it from you so there's no need to queue up at PO: http://t.co/Vrf6IbyURq 1 week ago
Dealing with negative feedback in social media
Social media can be a great marketing tool but what happens when you receive negative comments from customers? It is very easy for customers to leave feedback on social networks and review sites and, the popularity of smartphones means they can happen instantly. It’s important to have an idea of how to deal with negative [...]