Social media can be a great marketing tool but what happens when you receive negative comments from customers? It is very easy for customers to leave feedback on social networks and review sites and, the popularity of smartphones means they can happen instantly. It’s important to have an idea of how to deal with negative [...]
Dealing with negative feedback in social media
Social media can be a great marketing tool but what happens when you receive negative comments from customers? It is very easy for customers to leave feedback on social networks and review sites and, the popularity of smartphones means they can happen instantly. It’s important to have an idea of how to deal with negative [...]